Easy Street Financial Services home loans

Easy Street Financial Services has no branches or stores and is a digital only brand. To find out more information about any of Easy Street Financial Services’ products home loan customers must consult the website. Enquiries can also be made via Easy Street Financial Services’ customer service centre. Customers can also get in touch with the lender via email or fax. The Easy Street Financial Services mobile banking app lets customers access most of the features available through their internet banking facility. In spite of having no branches Easy Street Financial Services customers have access to a network of over 3500 ATMs nationwide.

• Customer service centre (phone)
• Mobile app
• Online banking
• Email 

To find out more information about any particular home loan product Easy Street Financial Services’ customers can submit their details online to request a call back. Customers can also call the customer service centre at their leisure and use both internet banking and mobile app services 24/7. Customers are also able to apply for Easy Street Financial Services home loans online. As part of the application process home loan customers will be encouraged to calculate how much money they can afford to borrow before committing to their application. To apply for an Easy Street Financial Services home loan customers will need to provide basic documentation that may include:

• Personal identification.
• Personal income details.
• Details of current debts and assets.

Easy Street offers a more limited range of home loans than many of the big banks and lenders. Because it operates online only, it has lower overheads than many other lenders and can pass on these savings in the form of competitive interest rates.

As a niche lender, Easy Street home loans are suited to borrowers such as first homebuyers, upgraders and investors, and it also accepts low deposit amounts on some home loan products (high LVR loans).

Easy Street’s home loans have a maximum term of 30 years. Its home loans also come with redraw facilities and offset accounts.

Easy Street home loans are available to its members only, which means customers need to pay a small fee to become a member before applying for a home loan. As there are no branches, home loan applications must be completed online.

Because Easy Street doesn’t have to outlay the cost of keeping branches open and employing more staff, its home loan rates tend to be very low to moderately low.

Another reason Easy Street offers lower interest rates is because it is owned by its members and doesn’t pay dividends to shareholders.

As is the case for many lenders, Easy Street home loan rates vary depending on the type of home loan and borrower.

Owner-occupiers paying principal and interest get the lowest rates, followed by owner-occupiers paying interest only and investors paying principal and interest. Easy Street doesn’t offer interest-only investment loans.

Easy Street also offers different interest rates depending on whether you want to take out a standard variable-rate mortgage, a one-year fixed mortgage, two-year fixed mortgage or three-year fixed mortgage.

Easy Street home loans are aimed at customers who are comfortable managing their mortgages online, via email or over the phone rather than being able to speak to an advisor face-to-face in-branch.

Easy Street’s interest rates are typically very low to moderately low – so they allow borrowers to potentially save money over the lifetime of the mortgage. While upfront fees for Easy Street mortgages can be moderately high, ongoing fees tend to be very low.

Because Easy Street home loans come with redraw facilities and offset accounts, they also offer a degree of flexibility that some other lenders don’t match.

Likewise, the low minimum deposit amount on some of Easy Street’s home loans provide options for customers even if they aren’t able to put down the standard 20 per cent deposit.